Privacy Policy

Last updated: 7 October 2026

This notice explains how Bhawani Beauty Limited uses personal information when you contact us, make or manage a booking, receive a treatment, or use our website.

Who we are

Bhawani Beauty Limited
Registered in England and Wales · Company No. 15802875
Registered office: 7 Rye Close, Guildford, England, GU2 8JA
Email: hello@bhawanibeauty.co.uk
Telephone: 07411 466093

What information we use

We may use information such as your name, contact details, appointment and treatment details, booking history, communications with us, transaction information, and information you choose to provide. We may also receive basic technical and usage information when you use our website.

If you book through Treatwell, we may receive the information needed to manage your booking and provide the requested service.

Why we use it and our lawful bases

We use personal information to respond to enquiries, arrange and manage appointments, provide services, communicate with clients, keep appropriate business records, operate and protect our website, and comply with legal requirements.

Depending on the purpose, our lawful basis is: contract or steps before a contract for enquiries, bookings and services; legal obligation where records or information must be kept by law; legitimate interests for reasonable business administration, customer service and website security; and consent where the law requires us to ask for it, including certain non-essential cookies and similar technologies.

If we need sensitive information relevant to treatment suitability, we will only use it where UK data protection law permits and an additional condition for sensitive information applies.

Who we may share information with

Where necessary, information may be shared with trusted providers that support booking, payments, communications, website operation and security, analytics, accounting or professional services, and with public authorities where required by law.

Some providers may process information outside the UK. Where a restricted international transfer takes place, the transfer is handled using a mechanism permitted by UK data protection law. You can contact us for more information about applicable safeguards.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it is held, taking account of the client or business relationship and any legal, accounting, regulatory or dispute-related requirements.

Cookies and similar technologies

Our website uses cookies and similar technologies. Cookies that are necessary for the website or a service you request may be used without consent where the law allows. Non-essential technologies, such as certain analytics or advertising cookies, are used only where the required consent has been given.

Our Cookie Policy explains the cookies and services detected on this website, what they do, their purposes and how long they may remain on your device. You can change your cookie choices using the cookie settings available on the website.

Your rights

Depending on the circumstances, you may have rights to access your personal information, correct it, ask for it to be deleted or restricted, object to certain uses, receive certain information in a portable format, and withdraw consent where consent is the lawful basis. Withdrawing consent does not affect processing that was lawful before withdrawal.

You have the right to object to direct marketing at any time. You may also have the right to object to processing based on our legitimate interests.

To exercise a privacy right, contact hello@bhawanibeauty.co.uk. We may need to confirm your identity.

Information needed for bookings

Some information is needed to respond to an enquiry, arrange an appointment or provide a requested service. If required information is not provided, we may not be able to deal with the request or provide the service.

Complaints

If you have a concern about how we use your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO). Details are available at ico.org.uk.

Changes to this notice

We may update this notice when our services, practices or legal requirements change. The date above shows when it was last updated.